State Farm® Insurance Agent Victoria Carosella
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
John Crocker
November 22, 2025
5
out of
5
rating by John Crocker
"I moved to Florida and was looking for auto insurance. I contacted Victoria's office and the folks there were great. They happily answered all my questions, guided me in the right direction, quickly, efficiently and all in a manner that I could easily understand. I worked with Angie Woodruff for the most part, and she was great. She made the process of insuring 3 vehicles, one of which is a classic car, easy. I also spoke with others who answered when I called and they too, were kind helpful and attentive. I started paying auto insurance in 1986 and these folks are the best I've experienced. I will continue to work with them for home and other insurance needs."
We responded:
"Thank you, John! I'm so happy to hear that our team, especially Angie, made your transition to Florida and insuring your policies a smooth experience. It's wonderful to know that our efforts to provide clear and efficient service stood out to you. We're excited to continue assisting you with your home and other insurance needs. Let us know if there's anything else we can do for you!"
Zach Harvey
November 21, 2025
5
out of
5
rating by Zach Harvey
"Very kind, professional and loves fire fighters!"
We responded:
"Thank you, Zach! I'm happy to know you appreciated the service and our support for firefighters. If you ever have more questions or need assistance, feel free to reach out!"
Taylor Godfrey
November 21, 2025
5
out of
5
rating by Taylor Godfrey
"Does great work! Highly recommend!"
We responded:
"Thank you, Taylor! I'm happy to know you had a great experience with our office. Your recommendation means a lot to us. Let us know if there's anything else we can assist you with!"
Aaron Bebernitz
November 21, 2025
5
out of
5
rating by Aaron Bebernitz
"This State Farm is the pinnacle of customer service. Their competitive prices and professional staff are the best in Florida."
We responded:
"Thank you, Aaron! I'm so happy to know you consider our office the pinnacle of customer service. We strive to offer competitive prices and maintain a professional team. Let us know if there's anything else we can assist you with!"
Douglas Mcculley
November 21, 2025
5
out of
5
rating by Douglas Mcculley
"Best insurance experience ive ever had."
We responded:
"Thank you, Douglas! I'm happy to know you had such a positive experience with us. We’re always here to help with any of your insurance needs. Let us know if there's anything else we can do for you!"
Sasha Alvarado
November 21, 2025
5
out of
5
rating by Sasha Alvarado
"She gave the best customer service and was so nice and helpful. She made it a breeze. THANK YOU VICTORIA <3"
We responded:
"Thank you, Sasha! I'm happy to hear that you had such a positive experience with Victoria. She truly values making things easy and pleasant for everyone. If you need anything else, feel free to reach out!"
Christopher Dennis
November 21, 2025
5
out of
5
rating by Christopher Dennis
"So friendly and helpful! Answered messages quickly Worked hard to get us an amazing rate. Would definitely recommend!"
We responded:
"Christopher, thank you for your kind words! I'm happy to hear that you found our service friendly and helpful. It's great to know we could assist you in securing a fantastic rate. If you ever need anything else, feel free to reach out!"
Kent Ladd
November 18, 2025
5
out of
5
rating by Kent Ladd
"Very friendly helpful people"
We responded:
"Thank you, Kent! I'm happy to hear that you found our team friendly and helpful. We’re always here to assist with your insurance needs. Let us know if there's anything else we can do for you!"
Brianna Williams
November 10, 2025
1
out of
5
rating by Brianna Williams
"The owner replied to my post I guess she missed the part where her employee literally looked up a Brianna Williams in a different state. The state was California by the way. It's who you hire and how they act, the guy didn't even try. I suppose you also missed the part where I said I've paid in person at a different state farm office, your guy didn't even ask if I were a customer from your office he took me back as if everything was good and I could pay, then looked up a Brianna Williams from California. Maybe look at the state the person is from instead of assuming who I am Don't go here this is the most useless place I've ever gone to for help with anything. Stopped here to see if I could pay my insurance bill needed to pay it quickly before the 9th or my insurance will be cancelled. State farm is not open on weekends and the 9th falls on a Sunday. Walked inside and some dude tells me he can take my payment he looks up my name and pulls up a completely different Brianna Williams in another state and proceeds to tell me he can't help me because I'm not with his office and my fiance points out that the person he brought up isn't even me and that the person he brought up is not even in Florida he continues saying he can't help me because it goes by specific office when I had paid at a different office before"
We responded:
"We understand your frustration, but after reviewing our records, you are not a customer of our office. Each State Farm office operates independently, and payments must be processed through the office that services your policy. We recommend contacting your specific agent or office directly to ensure your payment is handled correctly and on time. We appreciate your understanding."
Christine Murrey
November 10, 2025
5
out of
5
rating by Christine Murrey
"Moving from out of state, acquiring the home and auto insurance was easy. It was great when Dena reminded us when items were due since we were busy moving and unpacking."
We responded:
"Christine, thank you for sharing your experience! I'm happy to hear that Dena was able to assist you during your move and make the process of acquiring insurance smooth. If you need anything else, just let us know!"
Bill Chenet
October 28, 2025
5
out of
5
rating by Bill Chenet
"My starter went bad while I was away from my home in Osteen. I called for a tow and was sent a tow vehicle and was texted locations in my breakdown area that could handle repairs. I was given a 2 hour windows for a tow but the truck was therein less than 30 minutes. This was the smoothest experience I've had with a breakdown. Way to go Victoria Carosella"
We responded:
"Thank you, Bill! I'm happy to hear that the towing service was prompt and that you had a smooth experience during your breakdown. We appreciate your kind words about our team. If you ever need anything else, feel free to reach out!"
Barry Silverman
October 28, 2025
5
out of
5
rating by Barry Silverman
"I had a very pleasant experience with Victoria at State Farm. I live in the villages and grew tired of the poor service I was receiving from The Baldwin group. State Farm had been a pleasure and even helped me coordinate for our second home. I highly recommend."
We responded:
"Thank you, Barry! I'm happy to hear that you had a pleasant experience with our office and that our service met your expectations. It's great to know we could assist with your needs for both homes. If there's anything else we can do for you, just let us know!"
Andrey Nagi
October 20, 2025
4
out of
5
rating by Andrey Nagi
"She was very honest and helpful in assisting me with my questions about the policy’s and gave me confidence with her open and frank attitude . I am having some trouble getting started with an app but I think it should work out"
We responded:
"Thank you, Andrey, for sharing your experience! I'm glad to hear that you found the assistance honest and helpful. If you need any help with the app or have more questions, feel free to reach out. We're here to assist you!"
Chris Lee
October 9, 2025
5
out of
5
rating by Chris Lee
"Amanda is a pleasure to talk to and assured me that everything I needed will be taken care of today. I always get excellent service at a great value. Thank you again."
We responded:
"Thank you, Chris! I'm happy to hear that Amanda provided you with such a positive experience and that you find value in our service. We appreciate your trust and look forward to assisting you with any future needs. Let us know if there's anything else we can do for you!"
sandra abbott
October 9, 2025
5
out of
5
rating by sandra abbott
"I was very pleased with my interaction with the State Farm, Angie was very pleasant and knowledgeable she was able to help me understand, by answering all my questions. She made the switch to State Farm comfortable and easy."
We responded:
"Sandra, thank you for your wonderful feedback! I'm happy to hear that Angie provided you with such a pleasant and informative experience. It's great to know that the transition to State Farm was smooth and comfortable for you. If you have any more questions or need further assistance, feel free to reach out anytime!"
JG R
September 30, 2025
5
out of
5
rating by JG R
"Angie is great to work with. She is very kind, knowledgeable, patient and answered every question thoroughly. It was a pleasure working with Angie! I bought home, auto and umbrella insurance from Angie"
We responded:
"Hey, JG R! Thanks so much for sharing that Angie was patient, knowledgeable, and made sure all your questions were answered. I'm glad she could assist you with your home, auto, and umbrella insurance and make the process a positive one. We're honored to have you with us!"
dan kolosky
September 27, 2025
5
out of
5
rating by dan kolosky
"I was looking for new home insurance in The Villages, Florida, near Sumterville and Dena made it so easy to apply and get a competitive rate. She also hooked me up with auto insurance as a new resident to the state to enable registration."
We responded:
"Thank you, Dan! I'm happy to hear that Dena made the process of getting insurance smooth and straightforward for you. It's great to know you're settled in as a new resident. If you need anything else, feel free to reach out!"
Sara Mcghee
September 26, 2025
5
out of
5
rating by Sara Mcghee
"I had just recently changed insurance from another company because I and decided to try State Farm and I am glad I did . Normally changing insurance is usually a headache but my agent Victoria made it as smooth and fast as possible I was insured ASAP and had everything worked out and coming in the mail . My area of location for driving and agent contacts was in Bushnell Sumter county Florida. Give State Farm a try you won't regret it Sara McGhee"
We responded:
"Thank you, Sara! I'm happy to hear that your transition to State Farm was smooth and efficient. Our team is dedicated to making the process as easy as possible. We appreciate your trust in us and are here for any future needs. Let us know if there's anything else we can assist you with!"
Cheryl Carter
September 24, 2025
5
out of
5
rating by Cheryl Carter
"I wound recommend to call Deena from State Farm insurance if you want to save a lot money. My car insurance is half from what I was paying . I Also switch my home owners and golf cart."
We responded:
"Thank you, Cheryl! I'm happy to hear that Deena was able to assist you in saving on your insurance. It's wonderful that you found value in switching your insurance with us. If you have any more questions or need further assistance, feel free to reach out anytime!"
Cheryl
September 24, 2025
5
out of
5
rating by Cheryl
"I wanted to change my insurance when I moved from SC to Florida. Everything seemed so much more expensive here. . My neighbor told me to call Deena from State Farm for some quotes. This was the smoothest process I ever experienced and changed my, car, home and golf cart to State Farm and saved a lot of money. Deena was personable and knowledgeable and I would recommend anybody to call her directly."
We responded:
"Thank you, Cheryl, for sharing your experience! I'm glad to hear that Deena was able to assist you with your insurance needs and help you save money. It's wonderful to know that the process was smooth for you. If you have any more questions or need further assistance, feel free to reach out anytime. Thanks for choosing us!"
Peter Lucadamo
September 22, 2025
5
out of
5
rating by Peter Lucadamo
"Angie from Victoria Carosella's State Farm Insurance was AMAZING. Her attention to detail, professionalism and communication is unsurpassed."
We responded:
"Thanks, Peter! I'm glad to hear Angie provided exceptional service. Her attention to detail and professionalism make a difference. If you need anything else, just let me know!"
Teresa Cooper
September 18, 2025
5
out of
5
rating by Teresa Cooper
"Amanda was amazingly attentive to our situation and needs. She responded quickly and with much compassion!"
We responded:
"Thank you, Teresa! I'm happy to hear that Amanda provided such attentive and compassionate service. Our team is dedicated to ensuring our customers feel supported and valued. If there's anything else we can do for you, just let us know!"
Patrick Harmon
September 12, 2025
5
out of
5
rating by Patrick Harmon
"My name is Eileen from Sanford, FL, and I would recommend getting a car insurance quote from State Farm. Dena Pickard was very knowledgeable, helpful, and kind in helping me choose great coverage at a good savings over previous insurance providers. Don’t assume a big-name company is automatically more expensive! I value companies who value their customers."
We responded:
"Thank you, Eileen, for sharing your experience! I'm happy to hear that Dena was able to assist you with finding the right coverage and savings. We truly appreciate your recommendation and are committed to valuing our customers. If you ever need anything else, feel free to reach out!"
Tim McSherry
September 10, 2025
5
out of
5
rating by Tim McSherry
"Amanda was very hopeful in communicating with the claims adjuster and keeping informed!"
We responded:
"Thank you, Tim! I'm happy to hear that Amanda was able to assist you effectively and keep you updated. Our team is dedicated to providing excellent service, and it's great to know Amanda delivered on that promise. If you have any more questions or need further assistance, feel free to reach out!"
Sandra Patterson
September 4, 2025
5
out of
5
rating by Sandra Patterson
"Angie was wonderful to work with. She was very helpful and answered all of my questions. Very pleasant"
We responded:
"Sandra, thank you for your kind words! I'm happy to hear that Angie was able to assist you effectively and make your experience a pleasant one. If you have any more questions or need further assistance, feel free to reach out anytime. We’re here to help!"