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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Amy Duquette

June 13, 2025

5  out of  5
rating by Amy Duquette
"We recently switched our home and auto insurance to State Farm. My first contact was with Dena Picard. She was exemplary on all accounts. She was pleasant, knowledgeable and professional while working to make our transition so easy. She even followed up with a hand written thank you note. I have to say our introduction to State Farm services and coverage was the best. I highly recommend them. And when you call, ask for Dena Picard. She knows her stuff!!"
We responded:
"Thank you, Amy, for sharing your experience! I'm delighted to hear that Dena made your transition to State Farm smooth and enjoyable. Her dedication and personal touch, like the handwritten note, truly reflect our commitment to excellent service. We appreciate your recommendation and are here for any future needs!"
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TOM D.

June 10, 2025

5  out of  5
rating by TOM D.
"Great experience working with Angie Woodruff and State Farm. Angie saved me a good chunk of money for the exact same auto coverage I had with another company and they were competitive against other companies. Thanks State Farm and Angie!!!"
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Joseph Maco

June 10, 2025

5  out of  5
rating by Joseph Maco
"Lenora and I were both very pleased with Andie she was very helpful and very knowledgeable. She answered all our Questions I will recommend your agence to my Friends."
We responded:
"Thank you, Joseph! I'm happy to hear that Andie was able to assist you and Lenora so effectively. Your recommendation means a lot to us. If you or your friends have any questions in the future, feel free to reach out!"
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Rob Edwards

June 9, 2025

5  out of  5
rating by Rob Edwards
"I was shopping for insurance for both my home and vehicles. These folk responded in a short period of time with a completeoffer at a reasonable price. They are easy to reach, and return all calls promptly."
We responded:
"Thank you, Rob! I'm happy to hear that you found our team responsive and our offers reasonable. We strive to make communication easy and efficient for our customers. If you need anything else, feel free to reach out!"
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C M

June 6, 2025

5  out of  5
rating by C M
"I was shopping for insurance when I heard about this State Farm office. When I reached out I was helped by Dena who was not only very knowledgeable, but also extremely friendly and helpful. She answered all my questions and provided me with a quote in a timely manner. After comparing to other quotes, I was surprised to see how much lower this company was and went with them. Price was not the only far though. The helpful interaction that I had with Dena certainly made my decision easier. Thank you"
We responded:
"Thank you, C M, for sharing your experience! I'm happy to hear that Dena was able to assist you with her knowledge and friendliness. It's great to know that our competitive pricing and helpful service made your decision easier. If you have any more questions or need further assistance, feel free to reach out anytime!"
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Anne Hansen

June 2, 2025

5  out of  5
rating by Anne Hansen
"I contacted lots of ins companies for a quote on my new home. Angie was far & above the most professional & helpful. She spent a lot of time answering questions & explaining coverages in detail. I actually switched my car insurance to State Farm as well. Moving is a very stressful time & Angie made this step painless. I would recommend her to everyone!!"
We responded:
"Thank you, Anne! I'm so happy to hear that Angie was able to assist you with such professionalism and care during your move. It's wonderful that she made the process smooth for you, and we're grateful for your recommendation. If you have any more questions or need further assistance, feel free to reach out anytime!"
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Ward

May 29, 2025

5  out of  5
rating by Ward
"I recently had the pleasure of working with Angie, she made the insurance process a walk in the park. Friendly, knowledgeable, and always ready to tackle my questions. I highly recommend Angie to anyone looking for an insurance agency that puts customers first. It not always about price, this is a company with excellent customer service."
We responded:
"Thank you, Ward, for sharing your experience! I'm glad to hear that Angie made the insurance process so smooth and enjoyable for you. Her dedication to providing excellent customer service truly shines through. If you have any more questions or need assistance in the future, don't hesitate to reach out."
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Cathleen Serrano

May 20, 2025

5  out of  5
rating by Cathleen Serrano
"I was trying to lower car and home insurances for myself and some other family members , so happy I came across Juliana , she was and is outstanding , she was able to help us save so much money besides that the patience and professionalism she had at answering all my concerns, I also appreciate her quick responses either by phone or email ! Thank you Juliana , I really appreciate your help."
We responded:
"Thank you, Cathleen, for sharing your experience! I'm glad Juliana was able to assist you in lowering your insurance costs. Her dedication to providing quick responses and addressing your concerns with patience and professionalism is truly valued. If you need any further assistance or have more questions, feel free to reach out to our office."
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Bev Harkness

May 19, 2025

5  out of  5
rating by Bev Harkness
"We are moving to The Villages from Upstate NY (Binghamton area). Juliana has helped us with home, car and golf cart insurance and, in addition to being professional and very knowledgeable, she has always responded immediately to any inquiries we have had. We would not hesitate to recommend this young lady for any of your insurance needs."
We responded:
"Thank you, Bev, for sharing your experience! I'm glad to hear that Juliana has been so helpful with your insurance needs during your move. Her professionalism and prompt responses are truly valued. If you have any more questions or need further assistance, feel free to reach out. Safe travels to The Villages!"
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Felicia Hodge

May 19, 2025

5  out of  5
rating by Felicia Hodge
"I would like to encourage anyone that may be looking for a great insurance agency to look no further! My agent Josh was so helpful, patient and professional. He helped us find the best coverage and followed up to make sure we were satisfied."
We responded:
"Felicia, your review means a lot to us! I'm pleased to hear that Josh provided professional and helpful service, ensuring you found the best coverage. We're grateful for your positive feedback and look forward to assisting you with any future insurance needs! - Victoria Carosella - State Farm Insurance Agent, Sumterville, FL"
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Rick Bradley

May 14, 2025

5  out of  5
rating by Rick Bradley
"In today’s world of online business Victoria’s office finds a way to bring back the old fashioned business practices. I can’t explain how much I appreciate check ins and the ability for them to make a timely appointment to review my current needs and my potential needs in the future. Thank you for making me and my family feel valued and understood"
We responded:
"Thank you, Rick, for your wonderful feedback! I'm glad to know that our approach resonates with you and your family. It's important to us to ensure you feel valued and understood, and I'm happy we could assist with your current and potential needs. If you ever have more questions or need further assistance, please don't hesitate to reach out!"
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Abby

May 9, 2025

5  out of  5
rating by Abby
"Angie(Victoria Carosella) called me for the insurance quote and its was very seamless process. She understood my need and gave me a quote that suites my need and it was way cheaper that what I paid for my previous auto insurance. I would definitely recommend to try them out to save money."
We responded:
"Thank you, Abby, for sharing your experience! I'm glad Angie was able to assist you with a seamless process and provide a quote that fits your needs. It's wonderful to know you found savings with us. If you have any more questions or need further assistance, feel free to reach out anytime."
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Jay

May 9, 2025

5  out of  5
rating by Jay
"I just moved here from Arkansas and Florida rates are a bit more expensive. Liability is quite high. I didn't want to loose all of my coverages; collision, comprehensive, rental, medical just by going down to Liability but I didn't want to pay some expensive premium either. Angie and all the helpful folks down in Sumpter State Farm was able to move some numbers around and save me some big $$$ and keep all my coverages. Thanx Angie. 😊"
We responded:
"Thank you, Jay, for sharing your experience! I'm glad Angie and the team in Sumpter were able to assist you in maintaining your coverages while finding a more affordable option. It's wonderful to know they could help you transition smoothly from Arkansas. If you have any more questions or need further assistance, feel free to reach out anytime. 😊"
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Marge Zimmerman

May 9, 2025

5  out of  5
rating by Marge Zimmerman
"Dena was very professional and helpful in finding home and car insurance. She always followed up with my questions and concerns. Thank you Dena for all your assistance."
We responded:
"Thank you, Marge, for sharing your experience! I'm happy to hear that Dena was able to assist you with your insurance needs. Her dedication to addressing your questions and concerns is truly appreciated. If you have any more questions or need further assistance, feel free to reach out anytime!"
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Bonnie West

May 8, 2025

5  out of  5
rating by Bonnie West
"Great company to work with for your insurance needs. Moving from out of state they gave me great guidance. Angie was extremely helpful in getting my documents to me quickly."
We responded:
"Thank you, Bonnie, for your wonderful feedback! I'm happy to know that our team could provide you with the guidance you needed during your move. Angie will be delighted to hear about your appreciation for her prompt assistance. If you have any more questions or need further help, feel free to reach out to our office anytime!"
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Darryl Cade

May 6, 2025

5  out of  5
rating by Darryl Cade
"Caring, helpful, and personal. Angie did a good job understanding my needs and meeting them."
We responded:
"Thank you, Darryl, for sharing your experience! I'm happy to know that Angie was able to understand and meet your needs. Our team is dedicated to providing caring and personalized service!"
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Ryan Y

May 6, 2025

5  out of  5
rating by Ryan Y
"My state farm representative Angie was fantastic, she called with 15 minutes to close and stayed on the phone with me for 45 minutes making sure I had everything I needed and correct."
We responded:
"Thank you, Ryan, for sharing your experience! I'm happy to hear that Angie provided such dedicated service, even staying late to ensure everything was in order for you. We're here to help with any future needs or questions you may have!"
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linda perry

May 5, 2025

5  out of  5
rating by linda perry
"I transferred my auto insurance policy from Allstate to State Farm. My representative, Angie, provided exceptional assistance and professionalism, ensuring a seamless transition. All inquiries, from coverage details to billing, were addressed thoroughly and efficiently. I highly recommend her services to my friends and family. Thank you, Angie, for your outstanding support. Linda Perry (currently insured)"
We responded:
"Thank you, Linda, for sharing your experience! I'm glad to hear that Angie was able to assist you with such professionalism and make your transition smooth. It's wonderful to know that all your questions were addressed efficiently. We appreciate your recommendation and are here for any future needs or questions you may have."
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Steven

April 29, 2025

5  out of  5
rating by Steven
"Angie Woodruff was very helpfully in getting my homeowners insurance set up for me for my move down here to Florida. She was very professional and respectfull. Thank You Angie Woodruff for all of your help"
We responded:
"Thank you, Steven, for sharing your experience! I'm glad to hear that Angie was able to assist you with setting up your insurance for your move to Florida. Her professionalism and dedication are truly appreciated. If you have any further questions or need assistance, feel free to reach out to our office. We're here to help!"
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Joseph Boyer

April 29, 2025

5  out of  5
rating by Joseph Boyer
"I worked Dena on both home and car insurance and came away very impressed with her knowledge and her very professional and polite demeanor. She answered all questions and walked me through all the steps needed to ensure we had the policy to fit our needs. She also followed up with calls to see if we had any other needs. I spoke more with her in three days then I had with my previous agent in five years. I highly recommend those lookin for coverage deal with Victoria Carosella's State Farm Agency."
We responded:
"Thank you, Joseph, for sharing your experience! I'm glad to hear that Dena's expertise and professionalism made such a positive impact. It's wonderful to know she was able to guide you through the process and ensure your needs were met. We appreciate your recommendation and are here for any other insurance needs or questions you may have!"
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kingthomas 1999

April 29, 2025

5  out of  5
rating by kingthomas 1999
"Victoria was a excellent, she explained and gave me multiple options so i can puck the proper plan that fitted my needs. She was also very patient when I didn’t understand some things and explained them to me perfectly."
We responded:
"Thank you for your wonderful feedback! I'm happy to know that I could provide you with multiple options and help you find the right plan. It's great to hear that my explanations were clear and helpful. If you have any more questions or need further assistance, feel free to reach out anytime!"
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Christopher Prestera

April 28, 2025

5  out of  5
rating by Christopher Prestera
"Dena did a great job"
We responded:
"Thank you, Christopher! I'm happy to hear that Dena did a great job. We're grateful to have her as part of our team. If you have any questions or need further assistance, feel free to reach out."
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Linda Estes

April 28, 2025

5  out of  5
rating by Linda Estes
"Dena was very helpful and informative about State Farm Insurance. She took the time to explain things to me. I would recommend her if you're getting insurance."
We responded:
"Thank you, Linda, for sharing your experience! I’m happy to hear that Dena was able to provide you with helpful and informative service. It’s great to know she took the time to explain everything clearly. If you have any more questions or need assistance in the future, feel free to reach out to our office."
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William Breeze

April 28, 2025

5  out of  5
rating by William Breeze
"Dena did an awesome job taking care of our Insurance needs. Thank you Statefarm"
We responded:
"Thank you, William! I’m happy to hear that Dena was able to assist with your insurance needs. We appreciate your kind words and are here for any future questions or assistance you might need."
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Chris & Teresa Herbers

April 28, 2025

5  out of  5
rating by Chris & Teresa Herbers
"We had an excellent experience signing up with State Farm. We had spoken with several other companies, shopping for homeowners insurance and we were very pleased with State Farm. Angie answered all of our questions in a friendly, knowledgeable way. She made us feel very comfortable that State Farm was the right choice for us. Thanks Angie!"
We responded:
"Thank you, Chris and Teresa, for sharing your experience! I'm delighted to know that Angie was able to assist you with all your questions and make you feel at ease with your decision. Your satisfaction is important to us, and we're here to help with any further needs or questions."