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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Rutledge Rogers

September 22, 2023

5  out of  5 rating by Rutledge Rogers
"Victoria Carosella is the type of woman you want to work with. She helped my wife and me save some money on insurance each month and still keep the same coverage as our previous carriers. Victoria took the time to explain all options and policies in detail and her customer service is impeccable. I spoke briefly with the other two ladies at her office and they were very pleasant and helpful. If you are in the market for a different insurance company and saving a little bit each month, I highly recommend Victoria Carosella."

Richard DeFrancesco

September 17, 2023

5  out of  5 rating by Richard DeFrancesco
"Angie at State Farm understood our needs and quickly took action. Great job State Farm"

vinny sosso

September 8, 2023

5  out of  5 rating by vinny sosso
"I worked with Angie Woodruff and she was both friendly and professional. She responded to all my questions and concerns. I’m elated to be with State Farm and with an agency that is responsive to my needs."

Rick Krueger

September 8, 2023

5  out of  5 rating by Rick Krueger
"Very professional and knowledgeable. Angie Woodruff was very helpful and returned calls promptly"

Desiree Probus

September 7, 2023

5  out of  5 rating by Desiree Probus
"State farm's representative Angie was very easy to work with. She explained things in the way that I could easily understand and would answer any questions I had. It is a pleasure to work with this office."

Larry Morgan

September 6, 2023

5  out of  5 rating by Larry Morgan
"It has been a pleasure working with Angie at State Farm. All of my questions have been answered quickly to my satisfaction. It’s a pleasure working with such a professional organization."

carlos villafane

September 2, 2023

5  out of  5 rating by carlos villafane
"It’s a really good company. They help me out in my needs never had no problems with them. I give them a 10."

Jim Bishop

August 29, 2023

5  out of  5 rating by Jim Bishop
"After a small dispute with my previous insurance company we decided to try Victoria....we saw her ad on our church bulletin. After meeting with Angie Woodruff at Victoria's office it didn't take us long to realize we made the right choice. Not only did we save money but the customer service has been great. We have recommended Victoria's firm to a bunch of our friends and you really don't want to do that unless you are sure they will experience the same great service that we did....and we're sure they will. Glad we found Victoria!"

Kay Scanlon

August 18, 2023

5  out of  5 rating by Kay Scanlon
"Very kind and thorough. Guided me through the entire process of switching my home, auto, RV and golf cart insurance. Very responsive and easy to deal with. I highly recommend them! One stop shopping at a competitive price"

Michael Grzybowski

August 18, 2023

5  out of  5 rating by Michael Grzybowski
"The whole process of switching home, auto and golf cart was excellent. Angie was extremely helpful, informative and knowledgeable. She is a great asset to the company. Would highly recommend this insurance agency."

Richard Mills

August 15, 2023

5  out of  5 rating by Richard Mills
"Victoria was a pleasure to work with and saved us over a thousand a year in savings with better coverage!!! Thank You Victoria"

Nancy Cooke

August 14, 2023

5  out of  5 rating by Nancy Cooke
"I just switched insurance from usaa to State Farm because not only did a friend tell me how great they were at handling claims, but also a little research on my part showed that they were pretty much the number one insurance company in every way. With them, gone are the days of 20 minute hold times and surly agents that only care about their commission and can’t get what you want right, without many more follow up calls, and you getting off those calls wondering, “Now what did I just get? And how does that work?” The agent I talked to was really nice and friendly, and extremely helpful, as I wasn’t sure what kind of coverage I needed, and instead of trying to sell me the most coverage, she asked pertinent information from me about my situation and suggested an extremely affordable option. With the amazing customer service I got from them, even if they were the more expensive option, I probably would’ve went with them because of it. Good customer service is everything and I hope eventually all companies will get that through their head. Their coverage costs were more reasonable than any other reputable insurance company I researched. I especially appreciated that they didn’t throw a bunch of terms at me that I didn’t understand because I don’t know the insurance game. She broke it all down for me and I got off that phone call knowing more about insurance that I ever had. There are many options that gave me exactly what I needed and what I didn’t. Thank you State Farm. You have no idea how much stress you just took off my plate."

Linda Dykas

August 1, 2023

5  out of  5 rating by Linda Dykas
"Angie was very attentive to our needs and was able to transition our auto, homeowners , golf cart and umbrella policies over to State Farm in a short period of time. She followed up quickly with any questions or concerns we had regarding policy coverage and rates. We would and have recommended this agency to anyone looking for bundled coverage."

Joy Price

July 31, 2023

5  out of  5 rating by Joy Price
"Angie was very helpful, friendly and professional to work with, making switching our homeowners insurance to State Farm an easy transition! I highly recommend giving them a call!"

saytrsarecool 133

July 31, 2023

5  out of  5 rating by saytrsarecool 133
"Awesome customer service knowledgeable and courteous."

Danielle Hampton

July 31, 2023

5  out of  5 rating by Danielle Hampton
"Victoria Carosella State Farm provides my family with great rates on insurance. Her office staff is always so kind and friendly and they have great response time when leaving a voice-mail."

Janice Brian

July 28, 2023

5  out of  5 rating by Janice Brian
"Amanda and Angie were extremely help, courteous and professional on several occasions."

Amani Banner

July 15, 2023

5  out of  5 rating by Amani Banner
"This agency has been a pleasure to work with since my time living in Ocala! Never had a bad experience and they are always willing to lend a helping hand. While with State Farm I didn’t have the chance to work with Victoria directly, but both Angie and Amanda have always gone above and beyond to assist me!! 10/10 would recommend!"

John Cardillo

June 27, 2023

5  out of  5 rating by John Cardillo
"We had a refreshing and very pleasant experience with this agency during our investigative search for homeowners insurance coverage for our new residence. We're extremely satisfied with the timely, pleasant and detailed information provided by Angie as well as the follow-up by Victoria and Amanda. We anticipate that we will be expanding our business relationship with this agency in the very near term."

Tor G

June 24, 2023

5  out of  5 rating by Tor G
"We have nothing but the highest praise for Victoria and her State Farm Team. Carefully walked us through all the available policies for our home and auto here in The Villages. Their follow ups are always timely and they have great prices. So glad we made the switch with our Homeowners and Auto. Saved a bundle! Cindy Galotti"

Brian Lewis

June 13, 2023

5  out of  5 rating by Brian Lewis
"I am truly thankful for Angie following up with me to make sure that I was satisfied with my current insurance. Though I had insurance with another carrier, I decided to give her the opportunity to let me know what State Farm had to offer. If not for her, I would not have been the beneficiary of hundreds of dollars in savings and discounts. Plus relieving me of the constraints of having to pay at all at one time for additional savings. Thank You Again."

Frank H.

June 7, 2023

5  out of  5 rating by Frank H.
"My appointment with Angie was very satisfying because of her knowledge and understanding of our insurance needs.Rates for auto home etc. were very good and satisfied our needs. Amanda and Victoria helped with other questions which made the experience rewarding."

Agnes McMillan

June 6, 2023

5  out of  5 rating by Agnes McMillan
"Wonderful to deal with got me a exceptional policy for a great price and super quick thank you so much guys"

Joseph Gugliotti

June 3, 2023

5  out of  5 rating by Joseph Gugliotti
"Victoria and her team were great to work with. No issues or problems. Received great customer service !"

Elizabeth Greer

May 30, 2023

5  out of  5 rating by Elizabeth Greer
"Angie worked with us to get coverage on our truck and RV. She was very helpful with giving us multiple quotes with varying coverages and did not pressure us into anything. We were very happy with the coverage we choose. No one could beat these prices. This is a great office with very nice staff. Would recommend to family and friends if they needed coverage."