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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Bill Chenet

Bill Chenet

October 28, 2025

5  out of  5
rating by Bill Chenet
"My starter went bad while I was away from my home in Osteen. I called for a tow and was sent a tow vehicle and was texted locations in my breakdown area that could handle repairs. I was given a 2 hour windows for a tow but the truck was therein less than 30 minutes. This was the smoothest experience I've had with a breakdown. Way to go Victoria Carosella"
We responded:
"Thank you, Bill! I'm happy to hear that the towing service was prompt and that you had a smooth experience during your breakdown. We appreciate your kind words about our team. If you ever need anything else, feel free to reach out!"
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Barry Silverman

October 28, 2025

5  out of  5
rating by Barry Silverman
"I had a very pleasant experience with Victoria at State Farm. I live in the villages and grew tired of the poor service I was receiving from The Baldwin group. State Farm had been a pleasure and even helped me coordinate for our second home. I highly recommend."
We responded:
"Thank you, Barry! I'm happy to hear that you had a pleasant experience with our office and that our service met your expectations. It's great to know we could assist with your needs for both homes. If there's anything else we can do for you, just let us know!"
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Andrey Nagi

October 20, 2025

4  out of  5
rating by Andrey Nagi
"She was very honest and helpful in assisting me with my questions about the policy’s and gave me confidence with her open and frank attitude . I am having some trouble getting started with an app but I think it should work out"
We responded:
"Thank you, Andrey, for sharing your experience! I'm glad to hear that you found the assistance honest and helpful. If you need any help with the app or have more questions, feel free to reach out. We're here to assist you!"
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Chris Lee

October 9, 2025

5  out of  5
rating by Chris Lee
"Amanda is a pleasure to talk to and assured me that everything I needed will be taken care of today. I always get excellent service at a great value. Thank you again."
We responded:
"Thank you, Chris! I'm happy to hear that Amanda provided you with such a positive experience and that you find value in our service. We appreciate your trust and look forward to assisting you with any future needs. Let us know if there's anything else we can do for you!"
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sandra abbott

October 9, 2025

5  out of  5
rating by sandra abbott
"I was very pleased with my interaction with the State Farm, Angie was very pleasant and knowledgeable she was able to help me understand, by answering all my questions. She made the switch to State Farm comfortable and easy."
We responded:
"Sandra, thank you for your wonderful feedback! I'm happy to hear that Angie provided you with such a pleasant and informative experience. It's great to know that the transition to State Farm was smooth and comfortable for you. If you have any more questions or need further assistance, feel free to reach out anytime!"
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JG R

September 30, 2025

5  out of  5
rating by JG R
"Angie is great to work with. She is very kind, knowledgeable, patient and answered every question thoroughly. It was a pleasure working with Angie! I bought home, auto and umbrella insurance from Angie"
We responded:
"Hey, JG R! Thanks so much for sharing that Angie was patient, knowledgeable, and made sure all your questions were answered. I'm glad she could assist you with your home, auto, and umbrella insurance and make the process a positive one. We're honored to have you with us!"
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dan kolosky

September 27, 2025

5  out of  5
rating by dan kolosky
"I was looking for new home insurance in The Villages, Florida, near Sumterville and Dena made it so easy to apply and get a competitive rate. She also hooked me up with auto insurance as a new resident to the state to enable registration."
We responded:
"Thank you, Dan! I'm happy to hear that Dena made the process of getting insurance smooth and straightforward for you. It's great to know you're settled in as a new resident. If you need anything else, feel free to reach out!"
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Sara Mcghee

September 26, 2025

5  out of  5
rating by Sara Mcghee
"I had just recently changed insurance from another company because I and decided to try State Farm and I am glad I did . Normally changing insurance is usually a headache but my agent Victoria made it as smooth and fast as possible I was insured ASAP and had everything worked out and coming in the mail . My area of location for driving and agent contacts was in Bushnell Sumter county Florida. Give State Farm a try you won't regret it Sara McGhee"
We responded:
"Thank you, Sara! I'm happy to hear that your transition to State Farm was smooth and efficient. Our team is dedicated to making the process as easy as possible. We appreciate your trust in us and are here for any future needs. Let us know if there's anything else we can assist you with!"
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Cheryl Carter

September 24, 2025

5  out of  5
rating by Cheryl Carter
"I wound recommend to call Deena from State Farm insurance if you want to save a lot money. My car insurance is half from what I was paying . I Also switch my home owners and golf cart."
We responded:
"Thank you, Cheryl! I'm happy to hear that Deena was able to assist you in saving on your insurance. It's wonderful that you found value in switching your insurance with us. If you have any more questions or need further assistance, feel free to reach out anytime!"
Profile photo of Cheryl

Cheryl

September 24, 2025

5  out of  5
rating by Cheryl
"I wanted to change my insurance when I moved from SC to Florida. Everything seemed so much more expensive here. . My neighbor told me to call Deena from State Farm for some quotes. This was the smoothest process I ever experienced and changed my, car, home and golf cart to State Farm and saved a lot of money. Deena was personable and knowledgeable and I would recommend anybody to call her directly."
We responded:
"Thank you, Cheryl, for sharing your experience! I'm glad to hear that Deena was able to assist you with your insurance needs and help you save money. It's wonderful to know that the process was smooth for you. If you have any more questions or need further assistance, feel free to reach out anytime. Thanks for choosing us!"
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Peter Lucadamo

September 22, 2025

5  out of  5
rating by Peter Lucadamo
"Angie from Victoria Carosella's State Farm Insurance was AMAZING. Her attention to detail, professionalism and communication is unsurpassed."
We responded:
"Thanks, Peter! I'm glad to hear Angie provided exceptional service. Her attention to detail and professionalism make a difference. If you need anything else, just let me know!"
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Teresa Cooper

September 18, 2025

5  out of  5
rating by Teresa Cooper
"Amanda was amazingly attentive to our situation and needs. She responded quickly and with much compassion!"
We responded:
"Thank you, Teresa! I'm happy to hear that Amanda provided such attentive and compassionate service. Our team is dedicated to ensuring our customers feel supported and valued. If there's anything else we can do for you, just let us know!"
Profile photo of Patrick Harmon

Patrick Harmon

September 12, 2025

5  out of  5
rating by Patrick Harmon
"My name is Eileen from Sanford, FL, and I would recommend getting a car insurance quote from State Farm. Dena Pickard was very knowledgeable, helpful, and kind in helping me choose great coverage at a good savings over previous insurance providers. Don’t assume a big-name company is automatically more expensive! I value companies who value their customers."
We responded:
"Thank you, Eileen, for sharing your experience! I'm happy to hear that Dena was able to assist you with finding the right coverage and savings. We truly appreciate your recommendation and are committed to valuing our customers. If you ever need anything else, feel free to reach out!"
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Tim McSherry

September 10, 2025

5  out of  5
rating by Tim McSherry
"Amanda was very hopeful in communicating with the claims adjuster and keeping informed!"
We responded:
"Thank you, Tim! I'm happy to hear that Amanda was able to assist you effectively and keep you updated. Our team is dedicated to providing excellent service, and it's great to know Amanda delivered on that promise. If you have any more questions or need further assistance, feel free to reach out!"
Profile photo of Sandra Patterson

Sandra Patterson

September 4, 2025

5  out of  5
rating by Sandra Patterson
"Angie was wonderful to work with. She was very helpful and answered all of my questions. Very pleasant"
We responded:
"Sandra, thank you for your kind words! I'm happy to hear that Angie was able to assist you effectively and make your experience a pleasant one. If you have any more questions or need further assistance, feel free to reach out anytime. We’re here to help!"
Profile photo of Tom P

Tom P

August 30, 2025

5  out of  5
rating by Tom P
"looking for new insurance and spoke with Dana at Victoria Carosella State Farm. Very pleased with her attention to what I was looking for. Thanks Crista Stouffer"
We responded:
"Thank you, Tom! I'm happy to hear that Dana provided you with the attention you were looking for. We appreciate your feedback and are here to assist with any insurance needs you may have. Let us know if there's anything else we can do for you!"
Profile photo of Gerrit Milbert

Gerrit Milbert

August 25, 2025

5  out of  5
rating by Gerrit Milbert
"Angie Woodruff has been wonderful to work with. Her coordination with us and our mortgage company during our move to The Villages has taken a lot of weight off our shoulders. She has done everything we have asked and more! She is an amazing asset to Victoria Carosella's State Farm team."
We responded:
"Thank you, Gerrit, for your wonderful feedback! I'm delighted to hear that Angie has been such a great help during your move. Her dedication and coordination truly make a difference, and I'm glad she could ease the process for you. If you need anything else, feel free to reach out!"
Profile photo of Ron Dykes

Ron Dykes

August 19, 2025

5  out of  5
rating by Ron Dykes
"Very friendly and knowledgeable. I was very satisfied with everything and would definitely recommend her services."
We responded:
"Thank you, Ron! I'm happy to hear you found our service friendly and knowledgeable. Your recommendation means a lot to us. If you ever need assistance, feel free to reach out!"
Profile photo of Cindy Kella

Cindy Kella

August 15, 2025

5  out of  5
rating by Cindy Kella
"We spoke with Angie Woodruff and she was very helpful in acquiring insurance for both our new home and cars. We was prompt in returning any of our calls and answering questions. Angie was courteous and anticipated many of our questions. I will be recommending her to my friends"
We responded:
"Thank you, Cindy! I'm so happy to hear that Angie was able to assist you effectively with your insurance needs. It's wonderful to know she was prompt and courteous throughout the process. We appreciate your recommendation and are here if you need anything else!"
Profile photo of Cathy Gentry

Cathy Gentry

August 11, 2025

5  out of  5
rating by Cathy Gentry
"Great experience. Dena was very knowledgeable"
We responded:
"Thank you, Cathy! I'm happy to hear that you had a great experience with us. Dena is indeed knowledgeable, and we're grateful to have her on our team. If you need anything else, feel free to reach out!"
Profile photo of Pam Freese

Pam Freese

August 11, 2025

5  out of  5
rating by Pam Freese
"When we bought our new place in FL, we decided to bundle all our insurance with State Farm. Not only was Dena patient in getting all our information for the 7 insurance polices, she was able to save us quite a bit a bit of money each month. We are very grateful for her!"
We responded:
"Thank you, Pam! I'm so happy to hear that Dena was able to assist you with bundling your insurance policies and help you save money. If you have any more questions or need further assistance, feel free to reach out anytime!"
Profile photo of Cindi Mainer

Cindi Mainer

August 11, 2025

5  out of  5
rating by Cindi Mainer
"Dena was exceptional. Courteous and professional. We appreciate it so much!"
We responded:
"Thank you, Cindi! I'm happy to hear that Dena provided you with exceptional service. We truly appreciate your feedback and are here for any of your insurance needs. Let us know if there's anything else we can assist you with!"
Profile photo of Mayre Urdaneta

Mayre Urdaneta

August 4, 2025

5  out of  5
rating by Mayre Urdaneta
"Very friendly and prompt response"
We responded:
"Thank you, Mayre! I'm happy you found our team friendly and prompt. We always strive to provide excellent service. Let us know if there's anything else we can assist you with!"
Profile photo of Jonah Schuch

Jonah Schuch

July 30, 2025

5  out of  5
rating by Jonah Schuch
"Dena was amazing in help me get my car and golf cart insurance. Then later helping me switch to my homeowners insurance saving me a ton of money highly recommend Dena for all your needs!"
We responded:
"Thank you, Jonah! I'm happy to hear that Dena was able to assist you with your insurance needs and help you save money. We appreciate your recommendation and are here for any other insurance questions or needs you may have. Let us know if there's anything else we can do for you!"
Profile photo of Alicia Woodall

Alicia Woodall

July 30, 2025

5  out of  5
rating by Alicia Woodall
"Angie was such a nice and knowledgeable agent. She explained everything throughly and found a deal for me that was much better than what I had before. I definitely recommend her. I now have bundle insurance that is worth more and costs less than the sole car insurance I had before."
We responded:
"Thank you for your review, Alicia! I'm delighted to hear that Angie provided you with such a positive experience and helped you find a better insurance deal. Your recommendation means a lot to us. If you need any further assistance, feel free to reach out!"