State Farm® Insurance Agent Victoria Carosella
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Pam Werdehausen
January 12, 2026
"I worked with Angie at this local State Farm Insurance Agency and she was great ! She was sure to get back with me in a timely manner ! She was very easy to work with! We are happy so far with our choice ! Angie was top notch! Thank you !"
"Thank you, Pam, for sharing your experience! I'm delighted to hear that Angie provided such excellent service and made the process smooth for you. Your satisfaction is important to us, and we're glad you're happy with your choice. If you need anything else, feel free to reach out!"
Daniel Heath
January 8, 2026
"Great price and customer service"
"Thank you, Daniel! I'm happy to hear you appreciated our pricing and customer service. If you have any questions or need further assistance, feel free to reach out. Thanks for choosing us!"
Bill Olevich
January 7, 2026
"Had great experience when I changed my auto insurance from USAA to State Farm. Also saved almost $300 on my 6 month policy"
"Bill, thank you for your feedback! I'm happy to know that your transition to State Farm was a positive one and that you found value in your new policy. If there's anything else you need, just let us know. We’re here to help!"
paul fletcher
January 7, 2026
"Called the Victoria Carosella State Farm Agency for commercial insurance for our lawn care service, they were knowledgeable and understanding of the coverages we were asking for and gave a fair and reasonable price for such insurance. We are totally satisfied with the great service we have received from them, and they have even followed up to make sure everything is going well and to answer any questions we may have about the policy. I'd say that's good old fashion service we all like very much !"
"Thank you, Paul, for sharing your experience! I'm happy to hear that our team was able to provide the knowledgeable and understanding service you were looking for. It's wonderful to know you're satisfied with the coverage and follow-up. If you have any more questions or need any further assistance, feel free to reach out!"
Bella Patel
January 5, 2026
"Very affordable rates compared to the other companies & fully satisfied with the service!"
"Thank you, Bella! I'm happy to hear that you found our rates affordable and are fully satisfied with our service. If you have any questions or need assistance in the future, feel free to reach out. We’re here to help!"
Robin Fishman
January 4, 2026
"I had a beyond excellent experience with Angie Woodruff in obtaining new auto, condo, and umbrella policies. Firstly, she was very knowledgeable about all aspects of the policies and was very patient in explaining all policy terms. Also, and perhaps most importantly she requested a Wind Mitigation Report for my condo UNIT (I already had one for my condo building). By spending $115 for this inspection/report I saved $1,000 for the year on my condo premium!! In addition I saved almost another $1,000 on my auto and umbrella policies combined. Needless to say I transferred all my policies to State Farm from Allstate. State Farm is very fortunate to have Angie representing them; she is a real asset to their organization."
"Thank you, Robin, for sharing your experience! I'm so glad to hear that Angie provided such knowledgeable and patient service while helping you with your policies. It's fantastic that the Wind Mitigation Report led to such significant savings for you! Angie truly is a valuable part of our team, and we're grateful to have her. If you have any more questions or need further assistance, feel free to reach out anytime!"
James Worden
December 26, 2025
"Friendly people who are very helpful without any pressure."
"Thank you, James! I'm happy to know you found our team friendly and helpful. We always aim to provide a supportive environment without any pressure. If you need anything else, feel free to reach out!"
Carrie Marsters
December 23, 2025
"Dena was fantastic she made moving to Florida getting our insurance so easy. She is a hard worker and follows through with everything. We couldn’t have done it without her, she is amazing. Thank you, Dena. Carrie & Dave"
"Carrie and Dave, thank you for your wonderful feedback! I'm happy to hear that Dena made your move to Florida and the insurance process smooth and easy. She truly is dedicated to providing excellent service. If you need anything else, feel free to reach out!"
Philip Clelland
December 19, 2025
"I had an outstanding experience working with Dena Pickard who is a representative of State Farm insurance. She was knowledgeable, responsive, and took the time to clearly explain all my options so I could make an informed decision. I never felt rushed or pressured, and they genuinely had my best interests in mind. The entire process was smooth and stress-free. I highly recommend her to anyone looking for reliable, professional, and trustworthy insurance service."
"Thank you, Philip, for sharing your experience! I'm delighted to hear that Dena provided you with such knowledgeable and attentive service. It's wonderful to know that the process was smooth and stress-free for you. If you ever need further assistance or have any questions, feel free to reach out!"
Daniel Tompkins
December 15, 2025
"Worked with Angie to insure my vehicle. She was able to combine my renters insurance and auto and save me a good amount of money. Professional, courteous. Entire process took less than 15 minutes"
"Thank you, Daniel! I'm happy to hear that Angie was able to assist you efficiently and save you money by combining your policies. We appreciate your feedback and are always here to help with any future insurance needs. Let us know if there's anything else we can do for you!"
thewoodruffs04
December 13, 2025
"This is the best insurance office I have ever found. They give such great customer service."
"Thank you for your review! I'm happy to hear that you consider our office the best and appreciate the great customer service. We’re always here to help with any of your insurance needs!"
joann loos
December 3, 2025
"I’m in The Villages. I reached out after my prior insurance increased exponentially for no reason. I reached out to State Farm and was connected to Victoria. She was thorough in gathering all my information to give me a quote for everything I needed. Being from MD, I had some lingering questions about what is necessary for insurance in Florida She answered all questions without hesitation. She was able to get me quotes quickly and for substantially less than the rates of my prior company. I highly recommend her as an agent."
"Thank you, Joann, for sharing your experience! I'm happy to hear that our office was able to assist you with your insurance needs and provide clarity on your questions. It's great to know we could offer you competitive rates. If you need anything else, feel free to reach out!"
Dorcas Maschinot
December 1, 2025
"Angie was very helpful, patient and walked me through the entire process to change insurance. Moving is stressful and she took that away with an added bonus of great rates."
"Hey Dorcas! Thank you for sharing this. It’s wonderful to hear that Angie made things easier for you during your move by guiding you step-by-step while updating your property and auto coverage. Knowing she helped lower some of that stress means a lot. We appreciate you taking a moment to leave this note."
Mayelin Gonzalez
November 25, 2025
"I have a good experience with Victoria, she is very professional a knowledgeable, she answered all my questions the hole process was easygoing"
"Thank you, Mayelin! I'm happy to hear that you had a positive experience with our office. It's great to know that she was able to assist you with professionalism and ease. If you have any more questions or need further assistance, feel free to reach out anytime!"
John Crocker
November 22, 2025
"I moved to Florida and was looking for auto insurance. I contacted Victoria's office and the folks there were great. They happily answered all my questions, guided me in the right direction, quickly, efficiently and all in a manner that I could easily understand. I worked with Angie Woodruff for the most part, and she was great. She made the process of insuring 3 vehicles, one of which is a classic car, easy. I also spoke with others who answered when I called and they too, were kind helpful and attentive. I started paying auto insurance in 1986 and these folks are the best I've experienced. I will continue to work with them for home and other insurance needs."
"Thank you, John! I'm so happy to hear that our team, especially Angie, made your transition to Florida and insuring your policies a smooth experience. It's wonderful to know that our efforts to provide clear and efficient service stood out to you. We're excited to continue assisting you with your home and other insurance needs. Let us know if there's anything else we can do for you!"
Zach Harvey
November 21, 2025
"Very kind, professional and loves fire fighters!"
"Thank you, Zach! I'm happy to know you appreciated the service and our support for firefighters. If you ever have more questions or need assistance, feel free to reach out!"
Taylor Godfrey
November 21, 2025
"Does great work! Highly recommend!"
"Thank you, Taylor! I'm happy to know you had a great experience with our office. Your recommendation means a lot to us. Let us know if there's anything else we can assist you with!"
Aaron Bebernitz
November 21, 2025
"This State Farm is the pinnacle of customer service. Their competitive prices and professional staff are the best in Florida."
"Thank you, Aaron! I'm so happy to know you consider our office the pinnacle of customer service. We strive to offer competitive prices and maintain a professional team. Let us know if there's anything else we can assist you with!"
Douglas Mcculley
November 21, 2025
"Best insurance experience ive ever had."
"Thank you, Douglas! I'm happy to know you had such a positive experience with us. We’re always here to help with any of your insurance needs. Let us know if there's anything else we can do for you!"
Sasha Alvarado
November 21, 2025
"She gave the best customer service and was so nice and helpful. She made it a breeze. THANK YOU VICTORIA <3"
"Thank you, Sasha! I'm happy to hear that you had such a positive experience with Victoria. She truly values making things easy and pleasant for everyone. If you need anything else, feel free to reach out!"
Kent Ladd
November 18, 2025
"Very friendly helpful people"
"Thank you, Kent! I'm happy to hear that you found our team friendly and helpful. We’re always here to assist with your insurance needs. Let us know if there's anything else we can do for you!"
Brianna Williams
November 10, 2025
"The owner replied to my post I guess she missed the part where her employee literally looked up a Brianna Williams in a different state. The state was California by the way. It's who you hire and how they act, the guy didn't even try. I suppose you also missed the part where I said I've paid in person at a different state farm office, your guy didn't even ask if I were a customer from your office he took me back as if everything was good and I could pay, then looked up a Brianna Williams from California. Maybe look at the state the person is from instead of assuming who I am Don't go here this is the most useless place I've ever gone to for help with anything. Stopped here to see if I could pay my insurance bill needed to pay it quickly before the 9th or my insurance will be cancelled. State farm is not open on weekends and the 9th falls on a Sunday. Walked inside and some dude tells me he can take my payment he looks up my name and pulls up a completely different Brianna Williams in another state and proceeds to tell me he can't help me because I'm not with his office and my fiance points out that the person he brought up isn't even me and that the person he brought up is not even in Florida he continues saying he can't help me because it goes by specific office when I had paid at a different office before"
"We understand your frustration, but after reviewing our records, you are not a customer of our office. Each State Farm office operates independently, and payments must be processed through the office that services your policy. We recommend contacting your specific agent or office directly to ensure your payment is handled correctly and on time. We appreciate your understanding."
Christine Murrey
November 10, 2025
"Moving from out of state, acquiring the home and auto insurance was easy. It was great when Dena reminded us when items were due since we were busy moving and unpacking."
"Christine, thank you for sharing your experience! I'm happy to hear that Dena was able to assist you during your move and make the process of acquiring insurance smooth. If you need anything else, just let us know!"
Bill Chenet
October 28, 2025
"My starter went bad while I was away from my home in Osteen. I called for a tow and was sent a tow vehicle and was texted locations in my breakdown area that could handle repairs. I was given a 2 hour windows for a tow but the truck was therein less than 30 minutes. This was the smoothest experience I've had with a breakdown. Way to go Victoria Carosella"
"Thank you, Bill! I'm happy to hear that the towing service was prompt and that you had a smooth experience during your breakdown. We appreciate your kind words about our team. If you ever need anything else, feel free to reach out!"
Barry Silverman
October 28, 2025
"I had a very pleasant experience with Victoria at State Farm. I live in the villages and grew tired of the poor service I was receiving from The Baldwin group. State Farm had been a pleasure and even helped me coordinate for our second home. I highly recommend."
"Thank you, Barry! I'm happy to hear that you had a pleasant experience with our office and that our service met your expectations. It's great to know we could assist with your needs for both homes. If there's anything else we can do for you, just let us know!"