State Farm® Insurance Agent Victoria Carosella
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Sheryl Johnston
January 23, 2026
5
out of
5
rating by Sheryl Johnston
"Angie was very informative and helpful in changing my auto and home insurance to State Farm."
We responded:
"Thank you, Sheryl! I'm happy to hear that Angie was informative and helpful with your insurance changes. Our team is dedicated to providing excellent service. If you have any more questions or need assistance, feel free to reach out!"
Levi Burt
January 16, 2026
5
out of
5
rating by Levi Burt
"Exceptional service is given every time I speak with them. Dena was absolutely wonderful and very informative and helped with all my needs. I would highly recommend anyone in the Sumterville area to give them a call for any of your insurance needs."
We responded:
"Levi, thank you for your fantastic review! I'm happy to hear that Dena provided such informative and helpful service. Your recommendation means a lot to us. If you ever need anything else, just let us know!"
Robert Hersh
January 16, 2026
5
out of
5
rating by Robert Hersh
"Angie did a great job following up on my Homeowners insurance, she was able to save me 800 dollars for the year."
We responded:
"Thank you for taking the time to leave us a review, Robert. Our State Face office in Sumterville would be nothing without policyholders like you!"
Daniel Gillen
January 16, 2026
5
out of
5
rating by Daniel Gillen
"My agent, Angie, was extremely helpful and provided an insurance bundle at a very good price"
We responded:
"Hey Daniel! Thanks so much for sharing your experience. Angie is glad she could help and provide a great rate for your homeowners and auto coverage. We appreciate you trusting us with your insurance and are here if you need anything else."
MIKE BOEHMER
January 15, 2026
5
out of
5
rating by MIKE BOEHMER
"Wonderful experience. I changed my Home Owners and my Auto policies. Angie was Wonderful! Thank you!"
We responded:
"Thank you, Mike! I'm happy to hear you had a wonderful experience with us. Angie is indeed fantastic, and I'm glad she could assist you with your policies. If you need anything else, feel free to reach out!"
Brad Morrison
January 14, 2026
5
out of
5
rating by Brad Morrison
"Very easy and fast service. Dena was very professional and took time to explain all options clearly. Cut my auto policy to less than half of what I previously paid at a different company. Unbelievable that they could get that done in this day and time."
We responded:
"Thank you, Brad! I'm glad Dena was able to provide professional service and clear explanations. It's wonderful to know we could reduce your auto policy costs significantly. If there's anything else you need, just let us know!"
Sam Guosh
January 13, 2026
5
out of
5
rating by Sam Guosh
"The agent, Angie, is kind and professional, who did a great job in helping me with the house insurance. Thanks!"
We responded:
"Thank you, Sam! I'm happy to hear that Angie provided you with such kind and professional service while assisting with your insurance. We appreciate your feedback and are here for any future insurance needs you may have. Let us know if there's anything else we can do for you!"
Pam Werdehausen
January 13, 2026
5
out of
5
rating by Pam Werdehausen
"I worked with Angie at this local State Farm Insurance Agency and she was great ! She was sure to get back with me in a timely manner ! She was very easy to work with! We are happy so far with our choice ! Angie was top notch! Thank you !"
We responded:
"Thank you, Pam, for sharing your experience! I'm delighted to hear that Angie provided such excellent service and made the process smooth for you. Your satisfaction is important to us, and we're glad you're happy with your choice. If you need anything else, feel free to reach out!"
Daniel Heath
January 8, 2026
5
out of
5
rating by Daniel Heath
"Great price and customer service"
We responded:
"Thank you, Daniel! I'm happy to hear you appreciated our pricing and customer service. If you have any questions or need further assistance, feel free to reach out. Thanks for choosing us!"
Bill Olevich
January 7, 2026
5
out of
5
rating by Bill Olevich
"Had great experience when I changed my auto insurance from USAA to State Farm. Also saved almost $300 on my 6 month policy"
We responded:
"Bill, thank you for your feedback! I'm happy to know that your transition to State Farm was a positive one and that you found value in your new policy. If there's anything else you need, just let us know. We’re here to help!"
paul fletcher
January 7, 2026
5
out of
5
rating by paul fletcher
"Called the Victoria Carosella State Farm Agency for commercial insurance for our lawn care service, they were knowledgeable and understanding of the coverages we were asking for and gave a fair and reasonable price for such insurance. We are totally satisfied with the great service we have received from them, and they have even followed up to make sure everything is going well and to answer any questions we may have about the policy. I'd say that's good old fashion service we all like very much !"
We responded:
"Thank you, Paul, for sharing your experience! I'm happy to hear that our team was able to provide the knowledgeable and understanding service you were looking for. It's wonderful to know you're satisfied with the coverage and follow-up. If you have any more questions or need any further assistance, feel free to reach out!"
Bella Patel
January 5, 2026
5
out of
5
rating by Bella Patel
"Very affordable rates compared to the other companies & fully satisfied with the service!"
We responded:
"Thank you, Bella! I'm happy to hear that you found our rates affordable and are fully satisfied with our service. If you have any questions or need assistance in the future, feel free to reach out. We’re here to help!"
Robin Fishman
January 4, 2026
5
out of
5
rating by Robin Fishman
"I had a beyond excellent experience with Angie Woodruff in obtaining new auto, condo, and umbrella policies. Firstly, she was very knowledgeable about all aspects of the policies and was very patient in explaining all policy terms. Also, and perhaps most importantly she requested a Wind Mitigation Report for my condo UNIT (I already had one for my condo building). By spending $115 for this inspection/report I saved $1,000 for the year on my condo premium!! In addition I saved almost another $1,000 on my auto and umbrella policies combined. Needless to say I transferred all my policies to State Farm from Allstate. State Farm is very fortunate to have Angie representing them; she is a real asset to their organization."
We responded:
"Thank you, Robin, for sharing your experience! I'm so glad to hear that Angie provided such knowledgeable and patient service while helping you with your policies. It's fantastic that the Wind Mitigation Report led to such significant savings for you! Angie truly is a valuable part of our team, and we're grateful to have her. If you have any more questions or need further assistance, feel free to reach out anytime!"
James Worden
December 26, 2025
5
out of
5
rating by James Worden
"Friendly people who are very helpful without any pressure."
We responded:
"Thank you, James! I'm happy to know you found our team friendly and helpful. We always aim to provide a supportive environment without any pressure. If you need anything else, feel free to reach out!"
Carrie Marsters
December 23, 2025
5
out of
5
rating by Carrie Marsters
"Dena was fantastic she made moving to Florida getting our insurance so easy. She is a hard worker and follows through with everything. We couldn’t have done it without her, she is amazing. Thank you, Dena. Carrie & Dave"
We responded:
"Carrie and Dave, thank you for your wonderful feedback! I'm happy to hear that Dena made your move to Florida and the insurance process smooth and easy. She truly is dedicated to providing excellent service. If you need anything else, feel free to reach out!"
Philip Clelland
December 19, 2025
5
out of
5
rating by Philip Clelland
"I had an outstanding experience working with Dena Pickard who is a representative of State Farm insurance. She was knowledgeable, responsive, and took the time to clearly explain all my options so I could make an informed decision. I never felt rushed or pressured, and they genuinely had my best interests in mind. The entire process was smooth and stress-free. I highly recommend her to anyone looking for reliable, professional, and trustworthy insurance service."
We responded:
"Thank you, Philip, for sharing your experience! I'm delighted to hear that Dena provided you with such knowledgeable and attentive service. It's wonderful to know that the process was smooth and stress-free for you. If you ever need further assistance or have any questions, feel free to reach out!"
Daniel Tompkins
December 15, 2025
5
out of
5
rating by Daniel Tompkins
"Worked with Angie to insure my vehicle. She was able to combine my renters insurance and auto and save me a good amount of money. Professional, courteous. Entire process took less than 15 minutes"
We responded:
"Thank you, Daniel! I'm happy to hear that Angie was able to assist you efficiently and save you money by combining your policies. We appreciate your feedback and are always here to help with any future insurance needs. Let us know if there's anything else we can do for you!"
thewoodruffs04
December 13, 2025
5
out of
5
rating by thewoodruffs04
"This is the best insurance office I have ever found. They give such great customer service."
We responded:
"Thank you for your review! I'm happy to hear that you consider our office the best and appreciate the great customer service. We’re always here to help with any of your insurance needs!"
joann loos
December 3, 2025
5
out of
5
rating by joann loos
"I’m in The Villages. I reached out after my prior insurance increased exponentially for no reason. I reached out to State Farm and was connected to Victoria. She was thorough in gathering all my information to give me a quote for everything I needed. Being from MD, I had some lingering questions about what is necessary for insurance in Florida She answered all questions without hesitation. She was able to get me quotes quickly and for substantially less than the rates of my prior company. I highly recommend her as an agent."
We responded:
"Thank you, Joann, for sharing your experience! I'm happy to hear that our office was able to assist you with your insurance needs and provide clarity on your questions. It's great to know we could offer you competitive rates. If you need anything else, feel free to reach out!"
Dorcas Maschinot
December 1, 2025
5
out of
5
rating by Dorcas Maschinot
"Angie was very helpful, patient and walked me through the entire process to change insurance. Moving is stressful and she took that away with an added bonus of great rates."
We responded:
"Hey Dorcas! Thank you for sharing this. It’s wonderful to hear that Angie made things easier for you during your move by guiding you step-by-step while updating your property and auto coverage. Knowing she helped lower some of that stress means a lot. We appreciate you taking a moment to leave this note."
Mayelin Gonzalez
November 25, 2025
5
out of
5
rating by Mayelin Gonzalez
"I have a good experience with Victoria, she is very professional a knowledgeable, she answered all my questions the hole process was easygoing"
We responded:
"Thank you, Mayelin! I'm happy to hear that you had a positive experience with our office. It's great to know that she was able to assist you with professionalism and ease. If you have any more questions or need further assistance, feel free to reach out anytime!"
John Crocker
November 22, 2025
5
out of
5
rating by John Crocker
"I moved to Florida and was looking for auto insurance. I contacted Victoria's office and the folks there were great. They happily answered all my questions, guided me in the right direction, quickly, efficiently and all in a manner that I could easily understand. I worked with Angie Woodruff for the most part, and she was great. She made the process of insuring 3 vehicles, one of which is a classic car, easy. I also spoke with others who answered when I called and they too, were kind helpful and attentive. I started paying auto insurance in 1986 and these folks are the best I've experienced. I will continue to work with them for home and other insurance needs."
We responded:
"Thank you, John! I'm so happy to hear that our team, especially Angie, made your transition to Florida and insuring your policies a smooth experience. It's wonderful to know that our efforts to provide clear and efficient service stood out to you. We're excited to continue assisting you with your home and other insurance needs. Let us know if there's anything else we can do for you!"
Zach Harvey
November 21, 2025
5
out of
5
rating by Zach Harvey
"Very kind, professional and loves fire fighters!"
We responded:
"Thank you, Zach! I'm happy to know you appreciated the service and our support for firefighters. If you ever have more questions or need assistance, feel free to reach out!"
Taylor Godfrey
November 21, 2025
5
out of
5
rating by Taylor Godfrey
"Does great work! Highly recommend!"
We responded:
"Thank you, Taylor! I'm happy to know you had a great experience with our office. Your recommendation means a lot to us. Let us know if there's anything else we can assist you with!"
Aaron Bebernitz
November 21, 2025
5
out of
5
rating by Aaron Bebernitz
"This State Farm is the pinnacle of customer service. Their competitive prices and professional staff are the best in Florida."
We responded:
"Thank you, Aaron! I'm so happy to know you consider our office the pinnacle of customer service. We strive to offer competitive prices and maintain a professional team. Let us know if there's anything else we can assist you with!"